> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://mezmo.ferndocs.com/pagerduty-alert-integration/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://mezmo.ferndocs.com/_mcp/server.

# PagerDuty Alert Integration

## About PagerDuty Alert Integration

Mezmo’s alert integration with PagerDuty interfaces with  [PagerDuty Event API](https://developer.pagerduty.com/docs/events-api-v2/overview/) and allows alerts sent from Mezmo to trigger events in PagerDuty.

## Integrating with PagerDuty

On the alerts creation page, select the PagerDuty logo.

![](https://uploads.developerhub.io/prod/2KW7/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png)

You will be directed to PagerDuty to authorize the integration, using your email address and password for your PagerDuty account.

![](https://uploads.developerhub.io/prod/2KW7/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png)

![](https://uploads.developerhub.io/prod/2KW7/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png)

After authorization, you are prompted to select the PagerDuty service **logging alerts** and then click **Connect**.

![](https://uploads.developerhub.io/prod/2KW7/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png)

![](https://uploads.developerhub.io/prod/2KW7/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png)

![](https://uploads.developerhub.io/prod/2KW7/3il6eg0mlyolu0k8fgo6fsyqmtffncfptzigntp5zzxayili97o1urrx1n8tpjhg.png)

After completing the connection, remember to save your Mezmo alert so that your alerts will trigger in PagerDuty and new alerts display in your PagerDuty incidents dashboard.

![](https://uploads.developerhub.io/prod/2KW7/fscusmyp87hri934qjtuu3tj62d1uvlnbdw9czuk2l6of5fr2icet5n5s0snkbjk.png)

![](https://uploads.developerhub.io/prod/2KW7/5vwrmljpi1d1ycrohbnfozt48vtdhzqx9uzyawckj2p0oum425deh55x3xeogb4o.png)

![](https://uploads.developerhub.io/prod/2KW7/3il6eg0mlyolu0k8fgo6fsyqmtffncfptzigntp5zzxayili97o1urrx1n8tpjhg.png)

![](https://uploads.developerhub.io/prod/2KW7/tdet6zfj15ko69694zrhlyd87vuxp0igimabjjtjjmr611hk520ffhj4r3naaoh7.jpg)

## Testing Your PagerDuty Integration

You can choose trigger a test alert with test data, even before saving your PagerDuty alert. As long as you have selected a connected source from PagerDuty, you will be able to create a test alert.

## Deleting Your PagerDuty Integration

1. Log in to the Mezmo Web App.
2. Go to **Settings > Integrations**.
3. Select your PagerDuty integration to open its **Settings** page.
4. Click the **X** next to the Service you want to delete.
5. Click \*\_Yes, delete \*\_in the confirmation dialog to remove the service.

## Limitations on PagerDuty data payload

Because of [PagerDuty integration limitations](https://developer.pagerduty.com/docs/events-api-v2/overview/), we trim all requests to be at most 400 kilobytes.